Website Privacy Policy
Applies to www.riseandbloomtherapy.com and related online services
Effective and Last Updated: July 29, 2026
Rise & Bloom Therapy and Consulting, PLLC ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.riseandbloomtherapy.com, contact us, schedule a consultation, purchase a digital product, or otherwise use our online services. By using the Website, you acknowledge the practices described in this Privacy Policy.
1. Scope
This Privacy Policy applies to information collected through the Website and related online interactions controlled by the Company. It does not apply to information governed by a separate school district contract, professional services agreement, informed consent document, business associate agreement, or other written agreement. It also does not apply to third-party websites or services that have their own privacy policies.
2. Information We Collect
Information You Provide
• Contact information, including your name, email address, telephone number, organization, school district, professional role, and mailing or billing address when provided.
• Communications and inquiry information, including messages submitted through contact forms, email correspondence, consultation questions, and customer support requests.
• Scheduling information, including the service requested, appointment date and time, and information you choose to provide when booking a consultation.
• Purchase and transaction information, including products purchased, amount paid, billing details, transaction status, and related records. Payment card information is processed by third-party payment processors and is not stored directly by the Company.
• Marketing preferences, including newsletter or promotional email subscriptions and unsubscribe choices.
Information Collected Automatically
When you use the Website, the Company and its service providers may automatically collect device and usage information, such as IP address, browser type, device type, operating system, referring pages, pages viewed, time spent, approximate location derived from IP address, and interactions with Website features. This information may be collected through cookies, pixels, log files, and similar technologies.
Sensitive Student and Health Information
The public Website and its general contact forms are not designed to collect protected health information, student education records, or personally identifiable information about a student or child. Do not submit student names, medical information, disability information, IEP records, evaluation reports, or other confidential student information through a public form or ordinary email. When the Company receives or handles protected or confidential information under a separate professional engagement, that information is governed by the applicable agreement and law.
3. How We Collect Information
• Directly from you when you complete a form, send an email, book a consultation, make a purchase, or communicate with us.
• Automatically through the Website, cookies, analytics, security tools, and server logs.
• From service providers that support website hosting, scheduling, email, payment processing, digital product delivery, analytics, fraud prevention, and customer support.
4. How We Use Information
• Operate, maintain, secure, and improve the Website and online services.
• Respond to inquiries, evaluate service requests, communicate with school districts and professionals, and provide customer support.
• Schedule and administer consultations and deliver purchased digital products.
• Process payments, maintain transaction records, prevent fraud, and resolve payment or access issues.
• Send administrative notices, service updates, purchase confirmations, and other communications related to your request or transaction.
• Send marketing communications when permitted by law and consistent with your preferences. You may unsubscribe at any time by using the link in the message or contacting us.
• Analyze Website traffic and performance, understand how visitors use the Website, and improve content and services.
• Comply with legal obligations, enforce agreements, protect rights and safety, and establish or defend legal claims.
5. Cookies and Similar Technologies
The Website is hosted on Squarespace and may use cookies and similar technologies placed by Squarespace and other service providers. These technologies may be necessary for site security, navigation, forms, checkout, account functions, analytics, and remembering preferences. Where required, the Website may display a cookie banner that allows you to manage non-essential cookies.
You can control cookies through the Website cookie settings, when available, and through your browser settings. Blocking certain cookies may affect the availability or operation of Website features.
6. How We Disclose Information
We may disclose personal information only as reasonably necessary for the purposes described in this Policy, including to:
• Squarespace and other vendors that provide hosting, website functionality, analytics, security, forms, digital product delivery, email, scheduling, payment processing, and technical support.
• Professional advisors, including attorneys, accountants, insurers, and consultants, when reasonably necessary for professional services or legal compliance.
• Government agencies, regulators, courts, law enforcement, or other parties when required by law, legal process, or a good-faith need to protect the Company, users, students, or the public.
• A buyer, successor, or other party involved in a merger, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate confidentiality protections.
We do not sell personal information for money. We do not knowingly share personal information for cross-context behavioral advertising, and we do not sell sensitive personal information or biometric information.
7. Third-Party Services and Links
The Website may link to or integrate with third-party services. Those third parties control their own privacy and security practices. Review their privacy policies before providing information. The Company is not responsible for the content, privacy practices, or security of third-party services.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide the requested services, complete transactions, maintain business and accounting records, comply with legal and professional obligations, resolve disputes, and enforce agreements. Retention periods vary according to the type of information and the purpose for which it was collected. When information is no longer reasonably needed, we may delete, de-identify, or securely dispose of it.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, and disclosure. No internet transmission, email system, or electronic storage method is completely secure. You should use caution when sending confidential information online and should not send student or health records through public Website forms or ordinary email.
10. Children
The Website is intended for school districts, educators, occupational therapy professionals, and adult purchasers. It is not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13. If you believe a child under 13 has provided personal information through the Website, contact us so we can review and delete it as appropriate.
11. Your Privacy Choices and Rights
• Marketing emails: Use the unsubscribe link in a marketing email or contact us to stop promotional messages. You may continue to receive transaction or service-related communications.
• Cookies: Adjust the Website cookie settings, when available, or your browser settings.
• Access, correction, deletion, and portability: Depending on where you live and subject to legal exceptions, you may request access to personal information, correction of inaccurate information, deletion, or a portable copy.
• Restriction, objection, and appeal: Where applicable, you may request limits on certain processing, object to certain uses, or appeal a denied privacy request.
• Non-discrimination: We will not unlawfully discriminate against you for exercising an applicable privacy right.
To submit a privacy request, email info@riseandbloomtherapy.com. We may need to verify your identity before completing the request. Authorized agents may submit requests where permitted by law, subject to verification of their authority.
12. California and Other State Privacy Notices
Residents of California and other states with comprehensive consumer privacy laws may have additional rights, subject to the scope, thresholds, and exceptions of applicable law. These rights may include knowing the categories and specific pieces of personal information collected, requesting deletion or correction, obtaining a copy, and opting out of certain sales, sharing, targeted advertising, or profiling. The Company does not sell personal information or knowingly share it for cross-context behavioral advertising. Where legally required, we will honor recognized browser-based opt-out preference signals.
During the preceding 12 months, the categories of personal information collected may have included identifiers, customer records, commercial information, internet or electronic network activity, approximate geolocation, professional or employment-related information, and inferences derived from Website usage. These categories are used and disclosed for the business purposes described in this Policy.
13. International Processing
The Company is based in Illinois, United States. Website and service providers may process information in the United States or other countries where they operate. Those locations may have data protection laws different from the laws where you live. By using the Website, you understand that information may be processed in those locations, subject to applicable law and provider safeguards.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in the Website, services, business practices, or law. The revised policy will be posted on the Website with an updated effective date. Your continued use of the Website after an update means you acknowledge the revised Policy.
15. Contact Us
Questions, complaints, and privacy requests may be directed to the Company using the information below.
Privacy Contact
Rise & Bloom Therapy and Consulting, PLLC
Attention: Karen Davila, OTR/L
Email: info@riseandbloomtherapy.com
Website: www.riseandbloomtherapy.com